Last updated: September 8, 2026
7-Day Money-Back Guarantee
If you are not satisfied with a purchase for any reason, email support@assetdropstore.com within 7 days of your purchase and we will refund it in full. You do not need to justify the request, and we will not ask you to complete a technical support process first.
How to Request a Refund
Send an email to support@assetdropstore.com from the address used at checkout, quoting your order number. We aim to acknowledge every refund request within 1 business day and to submit the refund to our payment provider within 3 business days of approving it. Once submitted, the time for funds to appear on your statement is determined by your card issuer or payment provider, and is typically 5-10 business days.
After the 7-Day Window
Beyond 7 days, we will still provide a full refund where you report and we are able to confirm any of the following:
- the files were corrupt, incomplete, or could not be downloaded;
- the delivered package did not include a component described on the product page;
- the package does not function as described on the product page, and we are unable to supply a working corrected version.
Requests outside these circumstances – for example a change of mind long after purchase, or an incompatibility that was disclosed on the product page – are assessed individually. Contact us and we will try to reach a fair outcome.
Effect of a Refund
When a refund is issued, your licence to use the purchased source code terminates immediately. You must stop using the code, remove it from any project or environment in which it is deployed, and delete all copies in your possession.
Please Contact Us Before Your Bank
If something is wrong with your order, please contact us first. We maintain a genuine 7-day no-questions-asked refund policy precisely so that you never need to involve your bank. We can almost always resolve an issue within one business day, whereas a chargeback takes weeks and is resolved by parties who were not involved in the transaction.
Charges from this site appear on your card or account statement as ASSETDROPSTORE. If you see a charge you do not recognise, please email us with the date and amount before contacting your bank – we can identify the order and resolve it far faster than a dispute can.
No Physical Shipping
Every product on this site is a digital download. Nothing is ever posted or shipped, and no return of physical goods is required or possible.
Contact
Double WinBrothers LLC
1111B S Governors Ave, STE 37491
Dover, DE 19904, United States
Email: support@assetdropstore.com
Phone: +1 (380) 258-2037